Join our Team.

Are you committed to helping military students find the right university and make the most of their experience once they have arrived? If so, this might be the role for you!

Who We Are

Virtual Veterans Communities builds and hosts communities and services for veterans who are going back to college and upskilling for the civilian workforce.

Mission Statement

Transforming the educational journeys of military-affiliated students to further their lives of commitment and service.

Who we Need

VVC seeks an experienced Marketing Manager who will play a critical role in driving Fordham University’s recruitment efforts, with a particular focus on attracting and engaging military-connected students, including veterans, active-duty service members, and military families. The successful candidate will work to enhance The Office of Military and Veterans’ Services (OMVS) visibility and branding while creating compelling content and strategic campaigns to recruit new military students, fostering their success, and supporting their journey through higher education.

Summary of Duties

• Develop and implement marketing and communications strategies focused on recruiting military-connected students, ensuring alignment with the Fordham’s enrollment goals.

• Develop and maintain relationships with key staff at various military installations, coordinating ad placement logistics, merchandise replenishment, event logistics and updates/maintenance as required

• Lead digital marketing campaigns specifically designed to reach military students, utilizing platforms such as social media, Google Ads, and targeted email marketing to increase visibility and drive recruitment

• Build landing pages and implement web traffic tracking for all relevant campaigns

• Manage and grow the university’s social media presence for veterans and dependents, creating engaging content that speaks directly to military audiences and promotes military student programs

• Track and measure the success of military recruitment campaigns and communication initiatives, providing regular reports to leadership on progress, outcomes, and areas for improvement

• Use data-driven insights to refine messaging, identify new opportunities, and adjust strategies to effectively reach military-connected students

• Create engaging and relevant content and graphics to be used in paid and organic marketing efforts

• Work collaboratively with Fordham’s existing marketing and communications and enrollment teams

• Carefully manage and maintain budgets for all of the above

Requirements

• Significant experience doing digital marketing, digital communications, and affiliated work

• Experience working with personnel on military installations, ideally in communications

• Experience collaborating with departmental and cross-functional colleagues in a range of university settings

• Proficient skills and working knowledge of cloud-based and computer software systems including word processing, spreadsheets, presentation, and team communication applications

• Ability to work in the U.S.

• Bachelor’s degree required

• Direct connection to the military strongly preferred

Salary

• $80,000 - $90,000

Location

• Hybrid

• Some travel to military installations and other military-connected locations in the surrounding regional area is likely

Why join VVC?

• VVC is a thriving organization, purpose-built to serve veterans and their family members who are attending universities and making a transition to civilian employment

• Work alongside dedicated, talented team members who want you to succeed

• VVC clients sign multi-year contracts, so it’s lower risk for everyone on the team

• Competitive pay and benefits
  

Other important Details

• While employed by VVC, this position reports directly to the Director of Military & Veteran Higher Education Engagement & Transition at Fordham University

• VVC is a proud member of the Department of Defense's Military Spouse Employment Partnership and a participant in the Hiring Our Heroes #DiscoverTheTalent initiative, which supports military spouse employment.

• VVC is a distributed organization. We have team members as far away as New Zealand

• VVC is an equal opportunity employer

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Are you an experienced enrollment or student success coach who wants to help military veterans? This might be the perfect opportunity for you!

Who we Are

Virtual Veterans Communities builds and hosts virtual communities for veterans who are going back to college and upskilling for the civilian workforce.

Mission Statement

Transforming the educational journeys of military-affiliated students to further their lives of commitment and service.

Who we Need

VVC seeks an experienced individual with a strong admissions background and/or enrollment coach expertise to serve veteran and dependent students at the Office of Military and Veterans’ Services (OMVS) within Fordham University.

Summary of Duties

• Provide 1:1 coaching to veterans and dependents from the moment they are admitted to the university and throughout their academic lifecycle

• Runs orientation events to provide expert onboarding advice, and manages onboarding communications for new students based on a deep understanding of the steps required for students to receive military/veteran benefits and related services

• Provide recommendations and advice to help military connected students successfully enter or re-enter an academic environment to include coaching them to a strong start at Fordham University in an effort to drive first term student success and retention

• Help students troubleshoot onboarding problems while serving as an advocate and liaison within the university

• Manage a growing volume of assigned students to include remaining aware of those with signs of high risk justifying added attention and support

• Prioritize, and when needed, escalate students showing signs of high risk to your manager and to appropriate university and pre-vetted applicable resources to support their short and long term success

• Collaborate with colleagues to design standard onboarding plans for veteran students, then stand up the systems and curriculum required to support them

• Identify and implement ongoing improvements as the military connected student community grows

• Identify opportunities for professional development

Requirements

• Significant prior experience as an admission advisor, enrollment and/or success coach in a university setting, ideally working with U.S. military veterans

• Mission-minded commitment to positive outcomes for veterans and their families

• Excellent people skills, ability to collaborate and solve problems

• Experience recording and sharing your work with students via a CRM

• Prior experience formally mentoring and developing others

• A systems thinking orientation, with a desire to build new ones

• Ability to work in the U.S.

• Proficient skills and working knowledge of cloud-based and computer software systems including word processing, spreadsheets, presentation, and team communication applications

• Bachelor’s degree required; Masters degree preferred

• Direct connection to the military strongly preferred

Location

• On-site

Why join VVC?

• VVC is a thriving organization, purpose-built to serve veterans and their family members who are going back to school and making a transition to civilian employment

• Grab an opportunity to shape veterans’ experiences and to design a system that scales, right from the beginning

• Work alongside dedicated, talented team members who want you to succeed

• Direct connection to the military strongly preferred

• Competitive pay and benefits

Salary

• $75,000 - $85,000

Other Important Details

• VVC is a distributed organization. We have team members as far away as California and New Zealand

• While employed by VVC, this position reports directly to the Director of Military & Veteran Higher Education Engagement & Transition at Fordham University

• VVC is a proud member of the Department of Defense's Military Spouse Employment Partnership and a participant in the Hiring Our Heroes #DiscoverTheTalent initiative, which supports military spouse employment

• VVC is an equal opportunity employer

APPLY ON LINKEDIN

Are you committed to helping veterans have the very best possible higher education experience? This might be the perfect opportunity for you!

Who we Are

Virtual Veterans Communities (VVC) supports and connects veterans and military families through communities and services designed to assist them in pursuing higher education, advancing their skills, and transitioning into the civilian workforce.

Mission Statement

Transforming the educational journeys of military-affiliated students to further their lives of commitment and service.

Who we Need

VVC seeks a communications lead to tell the story and promote the Office of Military and Veterans’ Services (OMVS) at Fordham University. In this role, you will:

• Develop and execute content marketing strategies, including planning, creation, and distribution of relevant, engaging content to attract and retain military-affiliated student target audience

• Create and maintain a public website (microsite)

• Maintain an SEO-focused blog feed that helps drive organic reach

• Create and maintain energetic digital community spaces on social media like Facebook, Instagram, and LinkedIn based on social media marketing best practices and engagement strategy

• Promote, repurpose and measure all content marketing efforts

• Secure necessary subscriptions to media tools and cloud-based applications to provide the services outlined above

• Create and optimize content assets (e.g., articles, videos, infographics) and manage their promotion across multiple platforms, ensuring alignment with marketing objectives and measuring performance to make data-driven adjustments

• Work in collaboration with the marketing manager to support communications efforts

• Produce creative assets for, host, and coordinate on-campus and digital events

• Host informative webinars & information sessions to support marketing, enrollment, and student success efforts

• Write, edit, and publish a monthly military student newsletter

• Work with contracted partners to publish an Annual Report

• Collaborate with team members within OMVS and with staff/faculty at Fordham University across all functions to ensure a seamless approach to supporting students

• Leverage analytics and assess the latest trends to enhance & develop the growth of the student veteran community with an approach anchored in continuous improvement & innovation

• Report systematically on your work and its results

• Report to the Director of Military & Veteran Higher Education Engagement & Transition at Fordham University

Requirements

• Significant experience as a communications manager, content marketer, digital community manager, and/or social media manager

• Demonstrated creativity and editorial expertise

• Ability to prepare and execute a strategy as part of a distributed team

• Experience leveraging major social network platforms like Facebook, Instagram, LinkedIn and video-dominant platforms

• Mission-minded commitment to veterans and their families

• Demonstrated strength in writing and comfort with public speaking

• Ability to interpret website traffic and social media engagement metrics and utilize findings to drive ongoing improvements

• Ability to work in the U.S.

• Flexibility to work some evenings when classes are in session
  

Preferred Knowledge, Skills and Abilities

• Prior military service and/or demonstrated service to the military community in a communications capacity

• Experience working within a university context, in particular, familiarity with Fordham University and its associated colleges

• Bachelor’s degree in communications and/or marketing or relevant work experience

• Familiarity with Slack, Microsoft Teams and/or similar communication and scheduling platforms

• Familiarity with content management systems like WordPress and Squarespace
  

Location

• Hybrid: in person & remote-work

• Some travel to military installations and other military-connected locations in the surrounding regional area is likely

Salary

• $105,000 - $115,00
  

Why join VVC?

• VVC is a thriving organization, purpose-built to serve veterans and their family members who are attending universities and making a transition to civilian employment

• Work alongside dedicated, talented team members who want you to succeed

• Competitive pay and benefits

Other important Details

• While employed by VVC, this position reports directly to the Director of Military & Veteran Higher Education Engagement & Transition at Fordham University

• VVC is a proud member of the Department of Defense's Military Spouse Employment Partnership and a participant in the Hiring Our Heroes #DiscoverTheTalent initiative, which supports military spouse employment

• VVC is a distributed organization with team members as far away as New Zealand

• VVC is an equal-opportunity employer

APPLY ON LINKEDIN